Who we are and how we can help.

Kim Townend Studio is a small-by-design insights and strategy studio based in the UK, founded and operated by Kim Townend, a 20 year veteran of all things social.

Working at the intersection of strategy, data and culture, we use a blend of the three to unearth the things others miss. Our unique positioning allows us to create complex searches, uncover valuable insights, and apply them to creating strategies through a cultural lens.

We have been very online since the 90s and are experts in joining the dots, deconstructing how communities work and unpacking fandoms.

We’ve worked with tiny and huge brands, agencies, service providers, broadcasters, film studios, and governments & NGOs across the globe.

We collaborate with a collective of futurists, researchers, analysts, and strategists, to ensure that we always assemble the right team for your project.

When working with Kim, she is quick to understand complex assignments and delivers beyond expectations. Her expertise helped shape our final strategies in a way we could not have done without her. I would work with her again on any of our big initiatives that require a seasoned social strategist.

Mitzi Phung · Creative Strategy Lead Netflix